Customer support

Your complete satisfaction is our number one priority.

Create a support request
Support policy

Response time

We respond to support requests within one business day.


We'll gladly exchange your Xialla for a different size at no charge.


If we haven't shipped your order and you want to cancel, just let us know.


Xialla works for two out of three men. If Xialla doesn't work for you, or for any other reason, let us know and we'll happily refund your purchase price. And to save hassle, there no need to return your Xialla. Simply discard it.

Speak to a live person

We always try to be available so that you can speak to a live person. If we can't answer, just leave a message and we'll call you back. Call us at 888-504-4526.

Xialla's mission is to help couples worldwide get back to amazing sex. Couples with healthy sex lives have more loving and fulfilling relationships and can give back more to society. In short, great sex changes everything.

Xialla is patented worldwide